Contact information

Contact Information

Thank you for visiting Theleatherstories.

If you have any questions about your order, shipping, delivery, damaged or defective products, incorrect items, replacements, refunds, or our store policies, please contact us using the information below.

Email

support@theleatherstories.com

When contacting us about an order, please include your order number and a brief description of your question or issue so we can assist you more efficiently.

Business Address

Theleatherstories
7730 SW Fairmoor St
Portland, OR 97225
United States

Website

theleatherstories.com

Order Issues

If you received an item that is damaged, defective, or incorrect, please contact us within 7 days of receiving your order.

Please include:

  • Your order number
  • A short description of the issue
  • Clear photos of the product
  • Clear photos of the packaging, when applicable

For more information, please review our Return & Refund Policy.

Shipping Questions

For questions about tracking, delivery delays, customs, or lost packages, please review our Shipping Policy or contact us at support@theleatherstories.com.

Privacy Requests

If you have a question about how your personal information is collected, used, or processed, or if you wish to exercise an applicable privacy right, please contact us at:

support@theleatherstories.com

Please also review our Privacy Policy for more information.