Terms of service

Terms of Service

Welcome to Leather Stories. These Terms of Service explain the rules and conditions for using this website and purchasing handmade products from my shop.

By visiting this website, placing an order, or using any part of this site, you agree to these Terms of Service. If you do not agree with these terms, please do not use this website.

1. About Leather Stories

Leather Stories is a small handmade shop offering crochet bags and handmade accessories. Each item is made with care, and some small variations may occur because of the handmade nature of the products.

2. Use of This Website

You agree to use this website only for lawful purposes. You must not use this website in any way that may damage, disable, or interfere with the normal operation of the site.

You also agree not to use this website to transmit false information, harmful content, spam, viruses, or any unauthorized materials.

3. Product Information

I do my best to display product photos, colors, descriptions, sizes, and details as accurately as possible. However, colors may appear slightly different depending on your screen settings, device, or lighting.

Since each item is handmade, slight differences in size, shape, color placement, or details may occur. These small variations are part of the handmade character of the product and do not make the item defective.

4. Orders

When you place an order, you agree that all information provided is accurate and complete, including your name, email address, shipping address, and payment details.

After your order is placed, you will receive an order confirmation email. Please review your order carefully. If you notice any mistake, please contact me as soon as possible at support@theleatherstories.com.

I reserve the right to refuse, cancel, or limit any order if there is an issue with payment, product availability, incorrect information, suspected fraud, or any violation of these Terms.

5. Pricing and Payment

All prices are listed on the website and may change at any time without prior notice. The price charged for your order will be the price shown at checkout at the time you place your order.

Prices do not include shipping fees, taxes, customs duties, or import fees unless clearly stated otherwise.

Payments are processed securely through trusted third-party payment providers. I do not store your full credit card or payment card information.

6. Processing Time

Each item is handmade to order. Please allow 3–7 business days for production before your order is shipped.

During busy seasons, holidays, or periods of high order volume, processing time may take a little longer. I always do my best to prepare each order as quickly as possible.

7. Shipping and Delivery

After your order has been processed and shipped, the estimated delivery time is:

United States and Canada: 5–20 business days
Rest of World: 5–45 business days

The average delivery time is around 3 weeks, depending on your location and the shipping carrier.

Shipping costs are charged per product and will be shown at checkout before you complete your order.

Please note that delivery delays may happen due to weather, holidays, customs processing, natural disasters, carrier delays, or other circumstances outside of my control. For this reason, I cannot guarantee an exact delivery date.

8. Tracking Information

Once your order has been processed and shipped, you will receive a confirmation email with tracking information when available.

Please allow some time for tracking updates to appear after your package has been shipped. In some cases, tracking information may take up to 48 hours to update.

9. Missing or Separate Items

If your order includes multiple items, they may arrive in separate packages depending on product availability, preparation time, and shipping carrier handling.

Please allow additional time for all items in your order to arrive. If you believe an item is missing, please contact me at support@theleatherstories.com.

10. Customs, Duties, and Taxes

International customers are responsible for any customs duties, import taxes, or fees that may apply according to their country’s regulations.

Leather Stories is not responsible for delays caused by customs processing or unpaid customs charges.

11. Returns and Refunds

Returns and refunds are handled according to the Return Policy and Refund Policy listed on this website.

Please review those policies carefully before placing your order. If you have any questions about a return, refund, or order issue, please contact me at support@theleatherstories.com.

12. Order Cancellations

If you need to cancel an order, please contact me as soon as possible. Because each item is handmade to order, cancellation requests may not be accepted once production has started or the order has been shipped.

13. Intellectual Property

All content on this website, including product photos, text, designs, graphics, logos, and branding, belongs to Leather Stories unless otherwise stated.

You may not copy, reproduce, distribute, modify, or use any content from this website without prior written permission.

14. Customer Reviews and Feedback

If you submit a review, comment, photo, or feedback, you allow Leather Stories to use it for website content, marketing, product improvement, or customer service purposes.

You agree that your feedback must be honest, lawful, and must not contain harmful, offensive, false, or misleading content.

15. Third-Party Links

This website may contain links to third-party websites or services. I am not responsible for the content, privacy practices, or policies of third-party websites.

Please review third-party policies before using their services or providing personal information.

16. Errors and Inaccuracies

Occasionally, there may be errors, inaccuracies, or omissions on the website related to product descriptions, pricing, promotions, shipping fees, transit times, or availability.

I reserve the right to correct any errors, update information, cancel orders, or change details at any time without prior notice.

17. Limitation of Liability

Leather Stories is not responsible for any indirect, incidental, special, or consequential damages that may result from your use of this website or purchase of products from this shop.

To the fullest extent permitted by law, my liability is limited to the amount you paid for the product related to your claim.

18. Disclaimer

Products and website content are provided on an “as is” and “as available” basis. I do my best to provide accurate information and quality handmade products, but I do not guarantee that the website will always be error-free, uninterrupted, or completely secure.

19. Privacy

Your personal information is handled according to the Privacy Policy available on this website. By using this website, you agree to the collection and use of your information as described in the Privacy Policy.