Privacy policy

Welcome to Leather Stories. This Privacy Policy explains how I collect, use, and protect your personal information when you visit my website, place an order, or contact me.

By using this website, you agree to the collection and use of your information as described in this Privacy Policy.

Personal Information I Collect
When you visit my website or place an order, I may collect the following information:

Your name
Email address
Shipping address
Billing address
Order details
Payment confirmation details
Information you provide when contacting me
Basic device and browsing information, such as IP address, browser type, and pages visited
I only collect information that is needed to process your order, provide customer support, improve the website, and communicate with you.

How I Use Your Information
I may use your personal information to:

  • Process and fulfill your order
  • Send order confirmations and shipping updates
  • Provide tracking information
  • Respond to your questions or support requests
  • Handle returns, refunds, or order issues
  • Improve my website and customer experience
  • Prevent fraud or unauthorized activity
  • Comply with legal requirements

Payment Information
Payments are processed securely through trusted third-party payment providers. I do not store your full credit card or payment card information on this website.

Shipping Information
To deliver your order, your name, shipping address, and contact details may be shared with shipping carriers or fulfillment partners when necessary.

Cookies
This website may use cookies and similar technologies to improve your browsing experience, remember your preferences, analyze website traffic, and support basic website functions.

You can disable cookies through your browser settings, but some parts of the website may not work properly.

Sharing Your Information
I do not sell your personal information.

I may share limited information only when necessary with trusted service providers, such as:

  • Payment processors
  • Shipping carriers
  • Website hosting providers
  • Customer support tools
  • Analytics or marketing tools
  • Legal authorities, if required by law

These third parties only receive the information needed to perform their services.

Marketing Emails
If you choose to subscribe to emails, I may send you updates, promotions, or product news from Leather Stories.

You can unsubscribe at any time by clicking the unsubscribe link in the email or by contacting me directly.

Data Security
I take reasonable steps to protect your personal information. However, no method of online transmission or electronic storage is completely secure, so I cannot guarantee absolute security.

Data Retention
I keep your personal information only as long as needed to fulfill orders, provide support, comply with legal obligations, resolve disputes, and maintain order records.

Children’s Privacy
This website is not intended for children. I do not knowingly collect personal information from children under the age of majority in their location.

Your Rights
Depending on where you live, you may have the right to request access to, correction of, or deletion of your personal information.

To make a request, please contact me using the email below.

Third-Party Links
This website may contain links to third-party websites. I am not responsible for the privacy practices, content, or security of those websites.

Changes to This Privacy Policy
I may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date above.

Contact Me
If you have any questions about this Privacy Policy or how your personal information is handled, please contact me:

Leather Stories
Email: support@theleatherstories.com
Address: 304 Cross Ave, Pigeon Forge, TN 37863, United States